Home / VOL. VII NO. 11 06/01/2026 / Reader to Reader

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Reader to Reader


Good Morning Carole,

AlfordLink is a municipally owned, fiber optic internet service created to provide high-speed broadband access to residents in Alford, Massachusetts. It is part of the town’s effort to deliver reliable and modern connectivity in a rural area that was historically underserved by large commercial internet providers.

The service operates through a Fiber to the Premises (FTTP) network, meaning fiber-optic cables run directly to homes and town offices, enabling very fast and reliable internet connections. The infrastructure is owned by the town (via the AlfordLink Enterprise Fund / Municipal Light Plant), while Whip City Fiber (Westfield Gas & Electric) manages network operations and service delivery. Whip City serves other communities, similar to Alford, including, Becket, Otis and Richmond in Berkshire County.

AlfordLink offers gigabit-speed internet service, delivering up to 1,000 Mbps for both download and upload speeds. This allows users to stream content, work remotely, and connect multiple devices simultaneously without performance issues. The service is designed to be high-quality, affordable, and reliable, with features such as no data caps, no long-term contracts, and optional add-ons like VoIP phone service. We are currently testing equipment to increase our delivery service to 2.5gb.

The development of AlfordLink reflects a broader trend of community broadband initiatives, where local governments build and control internet infrastructure to improve service quality, reduce costs, and support economic development. In small communities like Alford, this approach helps overcome limited investment from large ISPs and ensures residents have access to modern digital services.

Happy to answer any questions you may have. As I mentioned, Alfordlink is owned and operated by the Town of Alford. The annual operating budget is included in the town warrant for all to see. Please feel free to call me if you have any questions. Thank you, Tim Ortwein

Editor’s note: Tim is a member of the Alfordlink Commission, Alford, MA. If folks express an interest, SU is happy to hold a meeting – a Q&A – on the subject. Let us know.


Harold French plays Taps     Dana Goedewaagen

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